Issued by QUICKO APP PORTAL
(Trade License No. 1516666 – Issued by the Department of Economy and Tourism, Dubai, United Arab Emirates)
This Privacy Policy explains how QUICKO APP PORTAL (“we”, “us”, “our”) collects, uses, discloses, and protects personal data when you use the Quicko mobile application (“Application”).
By using the Application, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
Personal Information: Name, phone number, email address, delivery addresses, identification details (if required for verification).
Account Information: Login credentials, preferences, and saved delivery addresses.
Transaction Information: Delivery requests, payment details (processed securely via third-party payment providers), and order history.
Location Data: Real-time location to enable accurate pickup and delivery tracking.
Device and Technical Data: Device type, operating system, IP address, and app usage statistics.
We use your data to:
Provide, operate, and improve the Application and our services.
Match Customers with Couriers for delivery requests.
Facilitate secure payments and generate transaction receipts.
Communicate with you regarding orders, updates, and customer support.
Enhance safety and security, prevent fraud, and comply with legal obligations.
We may share your data with:
Couriers: For the sole purpose of fulfilling delivery requests.
Payment Processors: To securely process transactions.
Service Providers: For cloud hosting, analytics, and technical support.
Authorities: When required by applicable laws or court orders.
We do not sell your personal information to third parties.
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable laws.
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.
Subject to UAE laws, you may:
Access and request a copy of your personal data.
Request correction or deletion of your personal data.
Withdraw consent for certain data processing activities (note: this may limit our ability to provide services).
We may use cookies and similar technologies to improve the user experience, analyze usage, and remember preferences.
The Application may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
If data is transferred outside the UAE, we ensure appropriate safeguards are in place in compliance with applicable data protection laws.
We may update this Privacy Policy from time to time. Changes will be posted in the Application, and continued use after updates constitutes acceptance of the revised policy.
For any questions or concerns regarding this Privacy Policy or how your data is handled, please contact:
QUICKO APP PORTAL
Email:
support@quicko.ae
Dubai, United Arab Emirates
